Help

Computer Requirements and Settings

This program can be viewed with any Netscape or Microsoft Internet Explorer browser, version 3.0 or better.

Maximize Screen: This program is designed to occupy the full screen on most computers. If this program is not already occupying your full screen, click on the maximize screen button, which in most systems is found in the upper right corner of your screen.

If you are viewing this program within another program that has a contents or navigation frame on the left side of the screen, the border that separates that frame from this program may be adjustable. Click on the border line. If arrows appear, you may drag the border to the left to allow more space for this program.

Browser Adjustments: The size of type you see on the screen depends, in large measure, on the screen resolution setting in your computer's control panel. To change that, see your system administrator. 

You can also change the size of type with adjustments available in your browser. To increase usable screen size, you can hide unused toolbars from the top or bottom of your browser screen. The controls for these changes are in different menus and have different names depending on whether you have a Netscape or Internet Explorer browser and the specific browser version. If necessary, ask your system administrator to help you.

Frames: A few screens in this program are divided into two or three sections called "frames." The program requires a browser that reads frames, such as Netscape Navigator 2.0 or better or Microsoft Internet Explorer 3.0 or better. If your browser cannot read frames, you will be unable to use the Know-It-All's Security Quiz. Consider updating your browser.

Navigational Tools

Blue Text: This program uses hypertext, a point-and-click system for navigating rapidly through a large web of interrelated information. Underlined blue text (or underlined white text on a blue background) indicates a link to a related topic. Move the cursor to the underlined blue text. As the cursor passes over the blue text, the cursor icon changes to a hand with a pointed finger. With the pointed finger on the underlined text, a single click with the left mouse button activates the link and brings the other topic to the screen.

Table of Contents: All topics in the Guide are included in the List of Contents that is accessible from the Home page. Topics are in underlined blue text, which means they are linked to the text that covers that topic. Clicking in the List of Contents is one means of navigating through the program. Each major module also has a table of contents. Starting on Home page with one of the more general headings, one can click to locate specific topics under that heading.

Scroll Bar: The scroll bar at the right side of your screen may be used to scroll through any single page (file). Click on the arrow at the bottom of the scroll bar to view the part of the page that extends below the screen. Click on the up arrow to move back up. The quickest way to scroll down to the navigation buttons at the bottom of each page is to press and hold the Page Down key on the keyboard, rather than using the scroll bar.

Back/Browser Toolbar: A click on the Back button in the browser toolbar takes you back to the previously viewed location. With repeated clicks on Back, you continue moving back to retrace your steps. However, this Back button is not always predictable. If you have been moving around within a single file or document, the browser Back button may take you back to the previously viewed document, rather than to the previous location within the same document.

Back/Right Mouse Button: Netscape and Internet Explorer starting with version 4.0 have an additional and often better way of returning to your previous location. A single click with the right mouse button brings up a dialog box with a choice of moving back or forward. Clicking the right mouse button on Back returns you to your previous location. This is more predictable than the Back button on the browser toolbar.

Navigational Buttons: Navigational buttons are located at the bottom of each page. A single click with the left mouse button on the appropriate navigational button takes the user  to the specified location. To move quickly to the navigation buttons at the bottom of the page, press and hold the Page Down key on the keyboard.  This is usually faster than using the scroll bar.

Copy and Paste

To select and copy text, hold down the left mouse button and drag the cursor across the desired text. Then click on copy in the browser Edit menu. The text may then be pasted into any word processing program.

Print

To print, click on Print in the browser tool bar, or select Print from the browser Edit menu. You will see a Print Dialog Box that enables you to choose a printer, determine number of copies, and define a print range – either all the file or only selected pages. You do not have the option you would find in a word processing program of printing only a portion of text that you have selected or highlighted.

If you print all the file, you can check what text will appear in your printout by using the scroll bar. Any part of the document that you can scroll to will be included in the printout.

Bookmarks or Favorites

You may create a shortcut for returning to a major topic area that you refer to frequently. While in the topic, go to the Bookmarks menu in Netscape Navigator or the Favorites menu in Microsoft Internet Explorer. In Netscape Navigator, select Add Bookmark in this menu. In Internet Explorer, select Add to Favorites. To return to that topic the next time you use the Guide, go to the same menu and select the topic.

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