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The USDA Employee Assistance Program

Regulations and Guidelines:

DR 4430-792-1 Employee Assistance Program

Recent Alerts and Events:

National Suicide Prevention Hotline Update

  • The FCC issued a news release which provided an update that the 10-digit National Suicide Prevention Lifeline was transitioning to an easier to remember 3-digit number on July 16, 2022.
  • The National Suicide Prevention Lifeline is now accessible via phone call and text message using the number 9-8-8 and callers to the 1-800-273-TALK (8255) will continue to work but will be routed to 988 indefinitely.

Mental Health Awareness Month

  • May 2022 Mental Health Awareness Month Planned Events
  • OPM Director's Mental Health Awareness Month Video
    • Reminds:
      • Mental Health benefits are available to every Federal employee.
      • Support of Federal employees and their families' wellbeing at the workplace and at home.
      • EAPs provide short term behavioral health services at the workplace and referrals for ongoing care.
      • All FEHB plans provide comprehensive outpatient and inpatient mental health benefits, including counseling and treatment for substance use and mental health services accessible remotely via telehealth at reduced co-payment levels.
    • Addresses widespread misconception that seeking or having sought mental health treatment or counseling can disqualify you from federal work or passing a background check, which is untrue and dangerous. Our physical and mental health are equally important, and nothing matters more than your health and wellbeing.
  • OPM's Mind Your Mental Health Flyer - May 2022

Aftermath of a Traumatic Events

Program Summary:

The work we do at USDA on behalf of the American public is important and rewarding, both personally and professionally, but it also can be difficult, involving a significant amount of stress. We have an Employee Assistance Program (EAP) in place to help you when the pressures of work, home life, or other stressors become overwhelming.

The goal of the EAP is to assist agencies in developing and maintaining a healthy and productive workforce and to empower employees to resolve personal problems that impact or may impact conduct and work performance in the quickest, least restrictive, most convenient and cost-effective manner possible.

The EAP is a short-term assessment and referral service to help you deal with emotional, behavioral and well-being issues that may be affecting your work. The EAP is free of charge and is open to you and your immediate family members. Family members who reside in your household and your dependent children who may be away at school are all eligible for EAP services.

  EAP personnel might include:
  • Licensed/certified counselors who provide mental health counseling and referrals as well as information to resolve personal problems that may impact work performance;
  • Licensed attorneys who provide consultation and referral services for a wide range of legal issues including healthcare power of attorney, Living Wills, housing or real estate matters, family law, identity theft, criminal matters, traffic violations, and other legal matters; and
  • Qualified financial consultants who can help you with tax information, credit card debt management, debt consolidation, savings and investment strategies, retirement planning, and other financial issues.
EAP services are open to all USDA employees and also might include specific services to managers, supervisors,   and labor representatives, such as:
  • Consultations on ways to assist employees handle job performance issues caused by personal problems, challenges, or behavioral/health issues, including chronic absenteeism and "presenteeism" (when an employee is physically present but mentally/emotionally detached and unproductive);
  • Advice for constructively talking to employees regarding job performance, resolving misconduct, and addressing other issues that negatively impact an employee's ability to successfully do their jobs; and
  • Information to develop plans for handling and responding to traumatic events, including counseling services to employees to decrease emotional stress and increase overall employee functioning.

On request, EAP experts might also provide employee orientation about the range of services and how to access them, and they can conduct health promotion and education programs with an emphasis on job performance issues and other problems.

Additional Mental Health Resources:


USDA's EAP services are decentralized and differ from agency to agency and place-to-place. Therefore, not all the personnel and services listed above are available everywhere. Please use the following information to verify which specific personnel and services are provided for you by your Agency EAP, and contact your Agency EAP Coordinator for more information. The contact roster list linked at the bottom of the page.

Employees assigned to the following should contact.

For more information on the Federal EAP, see the OPM website.

For additional information, contact Bonnie A. Droter, USDA EAP Program Manager at (202) 720-0412 or or your EAP Coordinator (EAPC Contact Roster).