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United States Department of Agriculture

USDA Cross Training Programs

The USDA Cross Training Program was developed to help USDA employees serving the public become familiar with the full range of services, grants and loan programs available to their constituents, and to improve customer service.  Employees in the Farm Service Agency, the Natural Resources Conservation Service, and Rural Development Agencies who directly serve the public will benefit by cross training to better serve USDA constituents by providing useful and timely information about available programs and services.  The curriculum contains courses designed by the Agricultural Marketing Service, Farms Service Agency, Natural Resources Conservation Service, Risk Management Agency, and Rural Development.  The courses may also be taken by any USDA employee interested in learning about programs to assist our customers.

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USAD Cross Training Programs - A Curriculum Designed to Improve Customer Service for USDA Constituents